This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from luodiancs.com.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log Files: Track actions on the Site, collecting data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. If you use PayPal, we also collect your PayPal email address. This information is referred to as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

2. How Do We Use Your Personal Information?

We use the Order Information we collect to:

  • Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations).

  • Communicate with you.

  • Screen orders for potential risk or fraud.

  • Provide information or advertising related to our products or services, in line with your preferences.

  • Handle disputes.

We use the Device Information we collect to:

  • Screen for potential risk and fraud (particularly using your IP address).

  • Improve and optimize the Site (e.g., generating analytics about customer browsing and interaction).

  • Assess the success of our marketing and advertising campaigns.

  • Conduct behavioral advertising, including retargeting with ads that may interest you, using platforms such as Facebook, Google, Snapchat, Pinterest, Reddit, and Microsoft.

Text Marketing and Notifications (if applicable):
By entering your phone number during checkout, you agree that we may send you text notifications (e.g., order updates, abandoned cart reminders) and marketing offers (up to 5 messages per month). You can unsubscribe by replying STOP. Message and data rates may apply (for US and Canada).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information here.

  • We use Google Analytics to understand how customers use the Site. Learn more about Google’s practices here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws, respond to lawful requests (e.g., subpoenas or search warrants), or protect our rights.

4. Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page here.

You can opt out of targeted advertising through the following links:

You can also opt out of some services via the Digital Advertising Alliance’s portal: http://optout.aboutads.info/.

5. Do Not Track

We do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you.

  • Request correction, updating, or deletion of your personal information.

To exercise these rights, contact us using the information below.

Additionally, if you are a European resident, we process your information to fulfill contracts with you (e.g., processing orders) or to pursue our legitimate business interests. Note that your information may be transferred outside Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.

8. Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

This Privacy Policy ensures transparency about how we handle your data. For further inquiries, please contact us.