1. Shipping Methods

    • Standard Shipping: Legend luodian Shop offers standard shipping for all orders. Standard shipping generally takes 7-20 days for delivery. We try to ship as quickly as possible.

    • Number of Packages: Items may arrive in separate packages as they are often from multiple suppliers and/or locations.

2. Order Processing

    • Order Confirmation: Once you place an order, you will receive an order confirmation email with details of your purchase. Please review this confirmation for accuracy.

    • Processing Time: Orders usually go out within 2-5 days of ordering if all the items are in stock, most times much quicker.If not,it’ll be a week delay. However, during peak times (new releases and holidays) you will need to allow a couple more days for processing.

    • Delivery Time

      Country Shipping Time
      United States 8-14 Business Days
      Canada8-14 Business Days
      Australia8-15 Business Days
      United Kingdom7-12 Business Days
      Mexico10-16 Business Days
      Germany7-12 Business Days
      Italy7-12 Business Days
      Singapore8-14 Business Days
      France7-12 Business Days
      Spain7-12 Business Days
      Netherlands7-12 Business Days

              1. Other countries not in the list, please see the actual payment page or contact our customer service.

              2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.

3.Tracking Orders

    • Tracking Number: Customers will receive a tracking number via email once their order is shipped. You can use this tracking number to monitor the status and location of your package.

    • Tracking Information: Please allow some time for tracking information to become available after you receive the tracking number.

4. Shipping Costs

    • Shipping Fees: We offer free shipping in most areas. Shipping fees are calculated based on the shipping method selected and the destination. Shipping costs will be displayed during the checkout process before you complete your purchase.

5. Shipping Delays

    • Unforeseen Delays: Legend luodian Shop is not responsible for shipping delays caused by factors beyond our control, such as weather, carrier disruptions, or natural disasters.

    • Contacting Support: If you experience a significant shipping delay or have concerns about the status of your order, please contact our customer support team at info@luodiancs.com

6. Address Accuracy

    • Delivery Address: Customers are responsible for providing accurate and complete delivery addresses during the checkout process. We are not responsible for lost or misdirected packages due to incorrect addresses.

7. Delivery Issues

    • Missing or Damaged Items: If your order arrives with missing items or is damaged during transit, please contact our customer support team within 7 days of delivery at info@luodiancs.com for assistance.

8. Changes to this Policy

    • Legend luodian Shop reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.